Abstrakt - Real time call guidance software

As a project manager, I guided Abstrakt from inception to MVP launch. As a scrum master, I led daily scrum stand-up meetings with a global team, ensuring clear communication and progress tracking throughout the development process. Utilizing Jira, I translated complex projects into user stories and tasks, facilitating the efficient execution of development processes. Through careful planning of sprints and timelines using Jira, I ensured the timely delivery of project milestones and the achievement of desired deadlines.

As a forward-thinking innovator in the realm of audio solutions, I spearheaded the integration of cutting-edge features into Abstrakt's software, revolutionizing the user experience. One notable achievement was pioneering the implementation of a noise gate feature, designed to enhance audio quality and eliminate background noise during calls. By recognizing the need for crystal-clear communication in call center environments, I championed the development and seamless integration of this solution, ultimately elevating Abstrakt's platform to new heights of efficiency and professionalism. Through my dedication to pushing the boundaries of technology, I continually strive to pioneer innovative solutions that empower users and drive positive outcomes.

Additionally, I created comprehensive project documentation in Confluence, ensuring that all project-related materials were readily available and easily accessible to the team. Furthermore, I played a key role in designing the UX/UI wireframes and user flow paths using Lucidchart, providing a clear and intuitive visual representation of product designs for Abstrakt. Throughout the development process, my focus remained on delivering a solution that not only met but exceeded the needs of our clients. Abstrakt represents more than just a project—it's a testament to my dedication to innovation, collaboration, and driving tangible results in the realm of call center technology.